Privacy Policy

This Privacy Policy explains how Keyspecs, LLC (“Keyspecs”, “we”, “us”, or “our”), a Delaware limited liability company with its registered address at 2810 North Church Street, Wilmington, DE 19802, USA, collects, uses, discloses, and protects personal data when you use the TEAS website and app (the “Service”). Keyspecs operates TEAS in partnership with Tertiary Education Advisory Service, registered in the Republic of Ghana with its registered address at C3 Coastal Estates SK, DTD 4100, GT 346-8473, Spintex Rd, Sakumono (“TEAS Ghana”), and provides the engineering, hosting, and technical operation of the Service.

We are the data controller for the personal data described in this policy. Consistent with TEAS's operations in Ghana, we process personal data in accordance with Ghana's Data Protection Act, 2012 (Act 843). This policy should be read together with our Terms and Conditions.

Account information: when you sign up or sign in, our authentication provider (Clerk) collects your name, email address, and authentication credentials (for example, a hashed password, or your Google account identifier if you sign in with Google). We receive your name, email address, and a unique account identifier from Clerk.

Academic information: the WASSCE subjects and grades you enter, which we use to compute your indicative programme matches and admission verdicts.

Plan and activity information: universities and programmes you save or remove, goals you set, and your interactions with match results.

Push notification information: if you opt in to deadline reminders, your browser generates a push subscription (an endpoint URL and encryption keys) which we store to deliver notifications to that device.

Technical and usage information: IP address, device and browser type, pages visited, and general usage patterns, collected automatically through our hosting provider (Cloudflare) and our product analytics tool (PostHog).

Communications: if you email us, we keep a record of that correspondence to respond to you and improve the Service.

We do not knowingly collect more personal data than is reasonably necessary for the purposes described in this policy.

We use personal data to: provide the Service, including computing your indicative programme matches against published entry requirements; create and maintain your account and keep your saved plan in sync across devices; send you deadline reminders and other service notifications you opt into; respond to support requests; monitor, secure, and improve the Service, including diagnosing errors and understanding feature usage; and comply with our legal obligations.

We rely on your consent (for example, when you create an account or opt into push notifications), the necessity of processing to provide the Service you've asked for, and our legitimate interest in operating and improving a secure, reliable product, as the legal bases for processing your personal data.

We do not sell your personal data, and we do not use your WASSCE grades or academic information for advertising.

We share personal data only with service providers who process it on our behalf, and only to the extent needed to provide the Service:

• Clerk — authentication and account management.

• PostHog — product analytics and error monitoring, to help us understand usage and fix issues.

• Cloudflare — hosting, content delivery, and security (for example, protection against abusive traffic).

• Google Fonts — loads typefaces used in the Service's design; your browser contacts Google's servers directly to fetch these.

We do not share your WASSCE grades, saved plan, or other academic information with universities, GTEC, or any other third party without your consent, except where required by law.

We may also disclose personal data if required to do so by law, or to protect the rights, property, or safety of TEAS, our users, or the public.

We (Keyspecs) are based in the United States, and some of our service providers (including Clerk and PostHog) also process data on servers located outside Ghana. Where personal data collected in connection with TEAS's operations in Ghana is transferred outside Ghana — including to us in the United States — we take steps required under the Data Protection Act, 2012 (Act 843) to ensure it remains protected, including relying on providers that maintain appropriate contractual and technical safeguards for personal data they process on our behalf.

The Service uses cookies and similar technologies (including browser local storage) to keep you signed in, remember saved universities and programmes if you're browsing without an account, and understand how the Service is used through PostHog analytics.

You can control cookies through your browser settings, though disabling them may affect features such as staying signed in or guest favourites.

We retain your account and academic information for as long as your account is active, so that your saved plan and match results remain available to you. If you delete your account, we delete or anonymise your personal data within a reasonable period, except where we are required to retain it for legal, security, or fraud-prevention purposes.

Guest data stored only in your browser's local storage remains on your device until you clear it or create an account.

Under the Data Protection Act, 2012 (Act 843), you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; request a copy of your data in a portable format; and withdraw consent at any time where processing is based on consent.

You can access and update most of your account and academic information directly within the Service, or delete your account from your account settings. For any other request, contact us at [email protected]. You also have the right to lodge a complaint with Ghana's Data Protection Commission if you believe we have not handled your data properly.

The Service is generally suitable for users aged 13 and above, and use by anyone under 18 should involve a parent or legal guardian, consistent with our Terms and Conditions. If you believe a child has provided us with personal data without appropriate consent, contact us at [email protected] and we will take reasonable steps to delete it.

We use reasonable technical and organisational measures, including encryption of data in transit and access controls on our systems, to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time, for example to reflect changes to the Service or applicable law. If we make material changes, we will take reasonable steps to notify you, such as updating the “Effective date” below or notifying you in the app.

If you have questions about this Privacy Policy or how we handle your personal data, contact us at [email protected]. Keyspecs, LLC is registered at 2810 North Church Street, Wilmington, DE 19802, USA. Our partner in Ghana, Tertiary Education Advisory Service, is registered at C3 Coastal Estates SK, DTD 4100, GT 346-8473, Spintex Rd, Sakumono.